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Ashley Miller

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Latest activity by Ashley Miller
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    Ashley Miller created a post,

    July 1st, 2019 Release Notes

    Organization Admins - Balance Due Message for 2018-2019 If your organization still owes dues from the 2018-2019 school year, you will see a message on your State Payments page. For example:  “You o...

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    Ashley Miller created a post,

    May 30th, 2019 Release Notes

    A New Dashboard Experience We’ve enhanced the Dashboard to make viewing and creating content across all your hubs more intuitive. Here’s how: The sidebar links in the Dashboard now load content fr...

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    Ashley Miller created a post,

    April 15th, 2019 Release Notes

    2019-2020 Memberships Available for Purchase All memberships available in your PTA's online store now have a drop down that allows shoppers to select the 2019-2020 school year. If your PTA is holdi...

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    Ashley Miller created a post,

    March 17, 2019 Release Notes

    Library Easily make files and photos available to your entire organization by adding them to your new Library. Site admins can decide who can view the Library and who is able to add/edit files and...

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    Ashley Miller created an article,

    State Payments Guide for Your First State Dues Payment

    State dues payments for memberships are payable directly to the state PTA via eCheck/ACH through MemberHub (serviced by WePay's ACH solution). The eCheck/ACH process is not connected to your mercha...

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    Ashley Miller created an article,

    How do online payments work in MemberHub with WePay

    First, you will need to complete your Merchant Processing Agreement in the Admin Console> Store Admin> Merchant Processing Agreement.  If you need help completing the agreement this help article is...

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    Ashley Miller created an article,

    How to Pay Your State Dues in MemberHub

    State dues payments for memberships are payable directly to the state PTA via e-Check/ACH in MemberHub. This eCheck process is not connected to your merchant account used to accept credit card paym...

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    Ashley Miller created an article,

    WePay - When will we get our money? How can I change the withdrawal frequency?

    The date of your next withdrawal is shown at the top of your dashboard. Disbursements can be made daily, weekly or monthly based on your selections.  Once a withdrawal is initiated, it typically t...

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    Ashley Miller created an article,

    What Is This "WPY*" On My Billing Statement?

    "WPY*" is an indication a payment you made was processed by WePay. WePay handles different transactions for a variety of things like donation campaigns, payments to online merchants, and ticket pu...

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    Ashley Miller created an article,

    WePay - What is a Chargeback?

    What is a chargeback? A chargeback is a transaction that has been disputed by the cardholder. Chargebacks occur for a variety of reasons: the cardholder may not recognize the purchase, the item th...