Entering PTA Members
We would like to see an option where we can upload members via a spreadsheet into MemberHub. There are many people who still prefer to do a paper membership form and not pay the additional processing fees. On the NCPTA site, you could do a mass upload via a spreadsheet and not have to enter members one at a time.
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Official comment
Thanks for the feedback here. Our thoughts were that entering members into one place would save time. In other words entering members into a spreadsheet will take just as long as entering into MemberHub. Should be a wash in the end.
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Hi Claudia. Here is a help article with the answer to your question.
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Hi Janis. For your first question about entering members without a phone number or email address, this is a NCPTA requirement so we are unable to deactivate this requirement. You can contact NCPTA for their advice on what to do with these.
For your second question, you can go to the PTA tab - Add Members and enter the name and email or phone of the person. If they already have a profile in MemberHub the system will match the membership to that existing profile. If you get an error that email address is already in use it's possible the person is already a member. In that case, you can search for them on the People tab and see if they are already a member.
For questions like these, please submit them to support@memberhub.zendesk.com or through the Help button in the lower right of the support center or your site. We prioritize support tickets over article comments so you will get a quick reply. Thank you!
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