When you Livestream, you’ll be able to connect directly with your supporters and create opportunities for them to connect with one another.
What do I need to know before getting started?
- Hosts and presenters must join the stage on a desktop or laptop. The stage is not accessible on a mobile or tablet device.
- We encourage all hosts, presenters, and attendees to access and view the event using Chrome.
- Internet Explorer does not support Livestreaming, and some users are unable to hear or be heard when using Safari.
How do I start my Livestream?
There are four steps to starting a Livestream.
- Start Stream Mode
- Join Backstage
- Go Onstage
- Go Live
Read more about each step below.
1. Start Stream Mode
When you click the Starting stream mode button, the appearance of your fundraising page will change from standard mode to Livestream mode. Starting stream mode 30-60 minutes before your event and leaving a welcome message for your audience lets audience members know they are at the right place. The audience will not be able to see or hear you.
2. Join Backstage
When you click the Join Backstage button, you’ll be able to check your audio and video settings before going on stage. The individual who starts the Livestream will show as ‘onstage,’ but audience members will not hear or see them until steps 3 and 4 have been completed. This person can also hear and interact with the other backstage presenters.
3. Go Onstage
Going onstage is the final step before audience members will see and hear you. This step is similar to stepping onstage while the curtain is still down. All presenters who want to be seen when the curtain goes up must go onstage first.
4. Go Live
Clicking the Go Live button starts the public event. After a 15 second delay, your audience members will see and hear whoever is onstage
How do I end my Livestream?
There are two steps to ending your Livestream.
- Hang up
- End Session
1. Hang up
The Hang Up button removes you from the event. You will no longer be onstage or backstage. If a presenter accidentally clicks the Hang Up button, they can click the Join Backstage button from the Livestream Studio to rejoin the event.
If you’d like to remove everyone from the stage, hover over the button next to the Hang Up button and click Move all offstage.
2. End Session
The End Session button will end the Livestream event on your fundraiser page but not restore the page to its original look.
When you click End Session, you will see this popup.
You can choose one of three options for how your page will look when your Livestream has ended.
Display custom text
Choosing Display Custom Text will allow you to leave a message for your donors.
Select On-demand Replay
Choosing Select On-Demand Replay will make a replay of your event available on your fundraising page.
Return to its original look
If you would like to return your fundraiser page to its original look click End Stream Mode.