MemberHub auctions are straightforward yet exciting ways to raise funds by attracting bidders who will compete to purchase your items. We offer several options to ensure your auction experience is convenient and suited to your organization’s unique needs.
Types of auctions
We have 2 types to choose from; an English auction and a proxy auction. Find out more about the differences between these two styles below:
What’s the difference between an English style auction and a proxy bidding auction?
Bidding process
People can come to your auction page and make a bid on as many items as they like. When placing the bid, the bidder will be asked to enter their credit card information and create a MemberHub account. This information is collected to make it easier for bidders to edit their bids if they are outbid. When credit card information is collected upfront, only the winning bids will be charged at the end of the auction. This will save you time at the end of the auction, as you don’t have to chase down payments from the auction winners. It also makes it easier for bidders if they are outbid on an item, as they do not have to re-enter their credit card information.
Please note that people creating accounts on our platform are never solicited or spammed with emails. We don’t sell their information to any 3rd parties. People will only receive emails associated with the campaign in which they are participating.
Outbid notifications
Donors automatically receive an email when they are outbid on an item. When placing the initial bid, donors can choose to be notified by text message as well. This option is selected in the checkout process. In both the email and text, donors will receive a link to click to edit their bid easily. Again, we never use a donor’s information to send them any solicitation emails or texts. They will only receive information on the campaign to which they donated.
Let’s say you choose to have our system notify the auction winners at the end of the campaign. In that case, any winner who has opted for text notifications will receive a text notification as well as the automatic email winner notification.
Add unlimited items
You can add as many items as you like to your auction; there is no limit. If you have many prizes, consider putting them into categories so people can search for prizes to bid on by the category they are interested in.
You can also create a link for each auction item as a way to promote your auction to a specific audience. Find out more below:
How to create a unique link for your auction items
How much does it cost?
Here is a link to the pricing page to give you more information on pricing. Only the winning bids are charged fees. Our percent pricing is the only option available on auction campaigns. There is a 7.5% MemberHub fee, plus the credit card processing fee charged by Stripe.
Free vs. Percent Pricing: What’s the difference?
Tax deductible receipt
Once the auction is completed, the credit cards of the donors with winning bids are charged. They will also receive a receipt at this time. If you have entered the auction item’s fair market value, then the receipt will act as a tax receipt.
How to designate ‘fair market value’ for auction items to appear on winner’s receipts
Prizes provided
If you don’t want to provide your own prizes, you can check with our partner, Winspire, to use one of the prizes that they offer. Find out more about using their convenient prize options below:
How do I use the prizes offered on Winspire?
How to promote your campaign
To begin making progress towards your fundraising goals, begin spreading the word about your raffle to as many people as possible. Sharing your fundraiser with the greatest number of potential donors increases exposure and may make others more likely to share your cause with people in their network, too. You can share the link to your fundraiser on social media or send an email to your donors, family, and friends to get the word out.
How to find and share your campaign link
Additionally, our free text-to-give tool helps to generate donations at live events. With this option, you’ll use a unique keyword and number, which will allow people to text and receive a link to the campaign on their phone. They can then donate at their convenience on their mobile device. Read this article for more ideas on how to use this convenient feature:
Promote your campaign with text-to-give
If you want to do your draw people to your fundraiser, consider adding a live-stream. People will be able to watch your live-streamed event and have a chance to donate.