Find out how to pass fees to your donors, depending on the type of plan you select for your fundraiser.
MemberHub Fundraisers uses fees and tips collected through donations to cover operating costs, which allow us to continue providing the best fundraising platform possible for nonprofits and causes. We’ve partnered with Stripe for payment processing, which also collects a small fee. To accommodate all fundraising needs, we provide different options for collecting fees: the tip plan and the percent plan. Learn more about each option below.
If you select the Tip Plan
The tip plan does not include a Memberhub fee for you or your donors. On this plan, optional donor tips fund the campaign costs. Even if no one leaves a tip, there are still no MemberHub fees to your campaign.
The only fee you'll pay on this plan is the credit card processing fee for Stripe. Their fee is automatically deducted by Stripe before each transaction hits your account. Learn more about the fees charged by Stripe here.
It is not currently possible to have your donors pay the Stripe fee when using the tip plan. Learn more about how fees are calculated here.
If you select the Percent Plan
With the percent plan, you can have your donors pay none, one or both of the following fees:
- MemberHub Fundraisers fee: This is MemberHub's processing charge that covers our cost of operation, maintenance, and support for your fundraiser. The percentage amount of this fee depends on your campaign type. See our pricing page for more details.
- Stripe fee: This is the standard fee for credit card processing. It's charged by Stripe, our third-party credit card processing partner. Their fee for nonprofits is 2.2%+$0.30 per transaction.
How to pass fees to donors
If you’ve selected the percent plan, you can have your donors pay these fees by selecting the correct option in the donations section of your campaign setup. Simply scroll down to this card and click MORE OPTIONS: