Find out why there may be a delay in receiving your nonprofit discount from Stripe.
Stripe offers a discounted fee for eligible nonprofit organizations. You can contact them directly at firstname.lastname@example.org to request this discount. Stripe processes these requests once a week, so it may take a few of days for them to respond. Additionally, there could also be a delay if they are experiencing a high volume of requests. We suggest following up with Stripe if you have not received a response to your initial request after 3 days.