Learn how to update your credit card processing fees if you've received a nonprofit discount from Stripe.
If you're a 501(c)(3) organization and have set up direct funding to receive the funds you raise through MemberHub Fundraisers, you may be eligible for a nonprofit discount on processing fees through Stripe.
If you haven't already received this discount, click here to see how your organization can apply. Note that your organization must be a registered 501(c)(3) to qualify for the discount.
Once Stripe confirms your discounted fee, you'll need to update your MemberHub Fundraiser settings to reflect it. Your processing account is managed exclusively by Stripe, so MemberHub Fundraisers won’t know what your fees are unless you enter them.
Here's how to update your Stripe processing fees in MemberHub Fundraisers:
- Go to Payment Processing in the left menu.
- In the card at the top, click more options.
- Enter your discounted credit card processing fee and your American Express credit card processing fee (if you aren't sure what to enter here, check with Stripe Support).
- Click save at the bottom of the page to apply these changes to your account.