Q - How does Givebacks work?
1. Subscribe to Givebacks. Every week, you'll get offers & savings specially crafted for your community, from businesses that want to support your organization.
2. Place Givebacks Offers in your e-store. Add offers to your e-store, where your supporters can easily shop your e-store, get great deals on everyday family purchases, and support your organization!
3. Get up to 20% donated back. Up to 20% of all Givebacks offers sales in your e-store are donated back to your organization. This is a win-win way to boost local businesses and raise passive revenue for your organization. No extra work required. No strings attached. Seriously.
Q - Does Givebacks Cost Anything?
A - Nope! There's no cost for your organization to use Givebacks! Givebacks is another great feature of your MemberHub account and e-store. We cover our costs by collecting a fee from businesses. We will never charge our users to take advantage of the Givebacks feature.
Q - What notifications will be sent to my users?
A - You can customize the notification settings in your Store administration tab. We recommend that you let users know about your Givebacks.
Q- How Much Money will my organization get from Givebacks?
A- Your organization will get up to 20% of all Givebacks offer sales donated back. That's compared to traditional retail and grocery loyalty programs, which typically give back from 0.5% to 4% on sales of select products.
Q- Do I have to do anything to use Givebacks?
A- Givebacks is already part of your MemberHub account - just log in to your MemberHub account to subscribe to Givebacks and add offers to your e-store.
Then, the best thing to do is promote Givebacks offers to your supporters and share offers with your social networks. The more people purchase offers, the more passive revenue you raise for your organization.
Q- How will I know if an item is sold?
A- You will see orders on your store orders page just like every other transaction through your store. You will also see your portion of the funds listed in your Weekly Stripe payout report detailing your deposited funds.
Q- How do I get my business involved?
If you have a MemberHub account, you can also simply recommend your own business in our easy, fun tool that allows you to search for and recommend your favorite local businesses! When you recommend businesses that your community loves, our team will invite them to participate in Givebacks. We'll help them craft great offers for your e-store.
Q- How should I account for Givebacks proceeds?
MemberHub is email marketing and commerce platform with a social purpose. Businesses market their products and services through our wholly owned platform to the users of our software. As part of MemberHub’s social mission, we donate a defined percentage of our marketing sales to nonprofits. Proceeds your organization receives from MemberHub from sales of offers through Givebacks should be characterized as a contribution from MemberHub.
Disclaimer: This material has been prepared for informational purposes only, and is not intended to provide, and should not be relied on for, tax, legal or accounting advice. You should consult your own tax, legal and accounting advisors before engaging in any transaction.
Q- How will my organization get the money?
Givebacks funds will be delivered directly into your MemberHub Stripe account.
Q- What's the catch?
You are in control of adding offers in your e-store.
MemberHub NEVER sells or shares personal data.
This is an excellent way to connect your community with special local offers!
Shoppers are notified that your organization doesn't officially endorse any business, product or service offered.
Q- How long do I have to place a Givebacks offer in my e-store?
New offers will be emailed to you (site admins) on "New Offer Thursdays" each week. You will have until Tuesday of the following week to add offers in your e-store or reject them before offers automatically go into your store.
Givebacks Tuesdays: Your contacts will get automatic system notifications about your new offers each Tuesday.
Q- Will I be able to control which offers go in my e-store?
Always! You'll get a weekly email notifying you about offers to add to your e-store, and you can visit your Store Admin page in MemberHub at any time to check offers and recommend local businesses.
Q - How do businesses find my organization?
The MemberHub team does all the work securing merchants who want to promote their business and give back to your organization.
We've just released an easy, fun tool in your MemberHub account for you to search and recommend your favorite local businesses! When you recommend local businesses that your community loves, our team will invite them to participate in Givebacks. We'll help them craft great offers for your e-store.