Here are a few of the common reasons why you would be unable to access your MemberHub site and solutions.
Unsure of Password
- If you have logged into MemberHub before and created a password, you most likely will have to reset your password if you are not able to log in. You can find directions on how Here.
Never Logged In / New to Memberhub but already a PTA member
1. Go to app.memberhub.com
2. Enter your Email
3. Click Create My Password
4. Click Next
5. Follow the prompts to create a password and access your account.
- Once you click "Next" It will lead you through the email confirmation process and guide you to create your password/complete your profile.
*Note: For some cases, you may come up with a warning like this when you enter in your email and select the second option, to create a password:
This means that your email is not yet affiliated with the organization, so you are not able to create an account.
This is one of MemberHub's privacy measures. You need to contact someone in an admin role in your organization to get you all set up.
If you are unsure who to contact, please reach out to firstname.lastname@example.org for assistance.