Learn more about the options available for notifying non-winners on raffles, sweepstakes, and auctions below.
When you run a raffle or sweepstakes through MemberHub, you can select your preference for non-winner notification. As you customize your fundraiser, you’ll be given the option to:
- Automatically notify non-winners by email on a specified date and time
- Don’t notify non-winners
- Include a list of winner’s names in the non-winner email.
Which one should I choose?
Automatic notification is the default in the system. You may find that this option minimizes confusion or inquiries about who won your raffle or sweepstakes.
Choosing to include the winners’ name(s)’ in the non-winner notification message can help avoid an influx of donor questions. If you select this option, donors should be made aware that their identity may be shared if they win a prize.
The “don’t notify non-winners” is ideal for situations when winners will be announced at a live or in-person event.
How do I Customize the Email?
If you’ve chosen to have the system send non-winner notifications, you will be able to customize the message content. You will enter your message in the box below, using merge tags to pull in specific information.
Good to Know:
- If non-winner notifications have not yet been sent, the date, time, and content can be edited, and the choice to send or not send can be modified.
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