We are so excited for you to check out the new version of MemberHub! Find out about all of the awesome changes below. For information about how your data was moved from the legacy system to the new system, click here.
You now only have one MemberHub profile regardless of how many Organizations you are a part of. So, if you update your address or your visibility settings, it will update in all organizations, not just the one you are currently viewing.
The admin console is no longer a menu item. Functionality from the admin console can be accessed from other modules in the new interface.
The new Compliance module contains Officers, Unit Data, Submissions, and Documents.
The Membership module contains Membership Management and Dues Remittance.
People have been renamed to Contacts and it is now its own module containing Site Joins.
Hubs now live in the Communications module.
Lastly, Organization Settings is its own menu item.
In an effort to be less restrictive and allow for more efficient communication, hubs have changed. Hub home pages do not exist in the new system. Your organization’s website is a great place to feature information that used to live on hub home pages. Or, share info via files and photos.
You'll also notice that your "Everyone" hub (the hub that contained your entire MemberHub people list) is not in the new system. In the old system, you had to select a hub to send a message. Now, that is not the case. You're able to send your Newsletter to your entire organization without selecting a hub.
Files and photos
We now allow you to organize files and photos via a folder structure you can customize. There’s no longer a need for file tags.
If you had files or photos in your "Everyone" hub, they now live in your Library folder.
Messages sent through the Newsletter feature released earlier this year will continue to be available in the new system.
The new Messages feature allows organization administrators and other users with permission to send one-way messages to people within the organization. These messages can be simple with only text, or beautiful templated messages with links, images and other formatting options. Learn more about sending messages.
We’ve made improvements to events! They can now be shared publicly. We also have RSVP functionality with the ability to capture the number of attendees in a group. This listing is exportable for easy tracking at events.
“People” are now called Contacts and this module has more functionality than before.
Roles. Each person in your organization has a role within the organization and if they are part of hubs, a role within the hub. Non-admin people are generally called “contacts.” However, people who purchase from your online store or make donations in fundraisers will have the role of customer or donor. Your contacts listing literally builds itself as people interact with your store and fundraisers!
Properties. Custom fields are now called properties and are more dynamic. Organization administrators can create and manage these properties which can be set to viewable by everyone, or just the admins. Filter by these properties and save the custom filter to quickly message people in your org.
While you'll still be able to get everywhere you need to go, the URLs are a little different now. In your original site setup, you chose your "Subdomain" which will continue to be used. All old links to your MemberHub sites (store, website, MemberHub admin) will now redirect to the new sites.
When you go to subdomain.memberhub.com you will see your MemberHub Website if you have one enabled. If you do not have a website enabled, you will instead be redirected to subdomain.memberhub.com/store. Both subdomain.memberhub.com and subdomain.memberhub.com/store are public sites. If you want to log in to MemberHub, you can do so by selecting Sign In from your Profile icon in the top right corner.
You can also go directly to subdomain.memberhub.com/login to start on the login page.
We are continuing the improve the new MemberHub during the summer, so look for even more functionality before the fall!