We are so excited about our new version of MemberHub! With the transition, we’ve migrated most of your organization’s data from our legacy system, into the new interface. This includes people, families, custom fields, memberships, compliance submissions, products, orders, files, photos, and more.
However, there were some things it didn’t make sense for us to port over into the new system. You’ll have access to the old system for a time so that you can grab any information you need.
Profile information
Some fields such as gender, date of birth, fax, home phone, work phone, and bio are not in the new version of MemberHub. These have not been migrated over for any users in your organization.
If you have profiles in more than one MemberHub organization, verify that your migrated information is current and correct. Mobile numbers were migrated over and if there was no mobile number saved, the user’s home phone was saved.
Whiteboards
As one of our least used features, we do not have whiteboards in the new system. Therefore, none of the data around whiteboards has been moved over into the new system.
Messages
Messages sent through the Newsletter feature released earlier this year will continue to be available in the new system. Announcements and Discussions sent within hubs will not be moved into the new system. Find out more about the new messaging capabilities here.
Events
Events created in your calendars this year will continue to be available in the legacy system. These events will not be moved into the new system. Find out more about the new events capabilities here.
Hub home pages
In an effort to be less restrictive and allow for more efficient communication, hubs have changed. Hub home pages do not exist in the new system. Your organization’s website is a great place to feature information that used to live on hub home pages. Or, share info via files and photos.
Files and photos from your "Everyone" hub have been saved in the Library folder. Files and photos from your hubs will be saved in a corresponding hub folder in "Files and Photos."
Tags
People tags have been replaced with a robust new feature for organization admins called Properties.
As hubs have evolved, hub tags have become less useful. They have not been migrated into the new system.
File tags are also not part of the new system. They’ve been replaced with the ability to create your own folders to organize your files and photos as you desire.
Signups
We are thrilled to be partnering with SignUp.com which offers best-in-class volunteer management. We will not be moving existing MemberHub signups into the new MemberHub.
Custom organization colors
The new version of MemberHub currently does not support custom colors within the application. However, your MemberHub website allows for complete customization! You can also customize your storefront by visiting Store Settings.