Site admins can manage members and contacts, site settings and access, hubs, state payments & reporting, and the store. MemberHub also has many other permission types available, known as custom permission types. These include Orders View, Orders Edit, Products View, Products Edit, Fundraisers View, Fundraisers Edit, Compliance View, Compliance Edit, Communications View, and Communications Edit.
Need to add or remove a full site admin or custom permission for your site? Please see the instructions for each below.
Remove an Admin or Custom Permission
Add an Admin or Custom Permission
Remove an Administrator or Custom Permission
1. Go to the Settings>Admin Roles on the left side menu.
2. Click the person's name for the role you need to remove.
3. On the pop-up, choose the orange delete button.
Add an Administrator or Custom Permission
1. Click Settings>Admin Roles on the left menu.
2. Click New Admin on the upper right
2. On the pop up, enter the person's name and email address you wish to add. Choose Admin Or Custom from the Permissions Dropdown. If you choose a custom permission, check the box next to the role types you wish them to have.
3. Click Create. The new person you have added permissions for will get an email.
Custom Permissions allow you to add view or edit aspects only for certain portions of the site. Here are the definitions for what each permission type will grant access for.
Orders View: Access to Store Management > Orders page to view incoming orders. Orders View will not allow the added person to refund orders or mark them fulfilled. Orders View also grants permission to see the payouts page.
Orders Edit: Access to Store Management > Orders page to edit any incoming orders - this includes permissions to refund, mark fulfilled and add notes.
Communications View: Access to Communications > Newsletters and Simple Messages only to view all sent previous messages. This permission will not allow anyone to send communications to any contacts they do not already have access to send to via hubs.
Communications Edit: Access to Communications > Newsletters and Simple Messages to create, edit and send new messages. Can send messages to all contacts on the site.
Compliance View: Access to the Compliance section on the menu, to view all submissions and documents
Compliance Edit: Access to the Compliance section on the menu to submit and archive submissions and documents.
Fundraisers View: Access to the Fundraisers section of the menu, with the ability to view all pages. Does not allow you to edit a fundraiser, unless the user already has access to app.memberhub.gives with the same email address.
Fundraisers Edit: Access to the Fundraisers section of the menu, with the ability to edit and create new campaigns and change product fundraiser items.
Store Products View: Access to Store Management > Products page and Memberships > Manage Member Types to view only. Also able to view categories and bundles.
Store Products Edit: Access to Store Management > Products page and Memberships > Manage Member Types to edit existing items, categories and bundles, adjust visibility, and create new items.
Questions? Contact us at Support.