For the smoothest implementation and the best user adoption, make sure to communicate to everyone about MemberHub before actually adding them, and try to use MemberHub for all communications and logistics.
It's important the first time people hear about MemberHub isn't an email in their inbox saying they've been added to a "hub." Take as many opportunities as possible to tell everyone about MemberHub, how your organization is going to use it and how it will benefit your organization and your members. If possible, hold an informational session to show them around your site, exactly how you're planning on using it and allow them to ask questions.
Keep in mind, your organization will have people and leaders who will easily adopt and make great use of MemberHub. These folks will help save your staff time and money, because you'll be empowering them to help you with the organization's mission. Let them be MemberHub champions and ask them to help others with MemberHub.
You may also have people who sign up, update their profile and possibly won't log in for a long period of time. Don't worry - these people can still receive announcements and event reminders via email and text messaging.
Below is sample language for communicating with your fellow leaders about MemberHub.
Welcome to MemberHub!
Hopefully you’ve already heard about MemberHub and maybe even had some training. You’re receiving this email because you are or will be a Hub Administrator. A hub is just a group in our school, like a PTA committee, class, grade, team, club, etc. There are plenty of help articles and step-by-step guides to get you through.
Hubs were created during the initial setup of your site. When you are listed as an admin of a hub you will get a notification email. Learn more about hub tools here.
With MemberHub you can…
- Strengthen communications with parents and the rest of our school community
- Use virtual fundraisers and Product Fundraisers to raise more money with less work
- Collect online payments for dues and other items, and collect donations
- Use signups for volunteer time slots or needed items with built-in reminders
- Email and/or text targeted audiences - to everyone, one class, or even one person
- Share files and photos in a secure environment
- Organize your school calendar and automate event reminders
- Access a private online school directory
Visit support.memberhub.com for help.
Thanks!
Below is a sample email to communicate about your site joins page to school families and other users
Hello {School Name} Family!
Our school has started using an online communication tool called MemberHub.com. {School Name} uses MemberHub to bring you into our school community and keep you informed and engaged with what is happening. Within our MemberHub site, you will find our e-store, newsletters, signup sheets, shared calendar events, files, photos, reminders, and much more all in one place!
With MemberHub you can:
- Join the PTA, shop Product Fundraisers offers, and buy other items online
- Sign up for volunteer time slots or needed items and receive reminders
- Receive emails and/or texts with communications from all levels of your school
- Share files and photos in a secure environment
- Utilize the school calendar and receive event reminders
- Access a private online school directory
Your information is stored securely and privately. Please visit {Paste your Site Joins Page link here} to add you and your family to our organization's MemberHub site.
We would love to have you as PTA members. Please visit our e-store to join: {Paste your e-store link here}
Thanks and welcome to MemberHub!