Money Tab: Dues Settings for Online Dues Payments

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    Carol Holt

    I have set up our dues payment information. Is there a place in MemberHub (like the dashboard) where someone who already has an account can simply click to join the PTA or do we have to send them the public web address? Also if someone joins the PTA online but is already in our hub will it create a duplicate entry for that person or will it match with the current profile?

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    Andy Waligowski

    Carol, once you pay your dues, existing members will have a gold star that indicates current existing PTA member. I just tried for myself and saw the star and the transaction in the report.

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    Nissa Byrne

    Carol, try this
    Copy the public dues link then go to
    Admin Console > Settings > Dashboard Feeds and Links
    Scroll down to Additional Website Links
    Insert your dues link in the right column and give it a label like "Join PTA" or "PTA Dues" in the left column.
    Click the SAVE button at the bottom of the page.
    Jump to your Dashboard and you should see it on the left column at the bottom (on a desktop). Click it to test.

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    Helen Green

    Thanks Nissa. This is what we have been suggesting. That way people can join the PTA right from their dashboard.

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    Jenny Kowalkowski

    How do we change the labels for the member types?

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    Helen Green

    Hi Jenny. The member types are set by the state level PTA so are not able to be edited by units/councils.

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    Kelly Johnson

    We have set up the merchant processing agreement but I do not see the public link to share for people to sign up. Can someone help?

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    Helen Green

    Hi Kelly. It is taking between 10-14 days for Heartland to process the MPAs. If you submitted it more than 2 weeks ago, please click on help on the bottom right and submit a support ticket and we will look into it. Thanks.

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