How to change the start date of your fundraiser

Learn how to change the start date of your experience to suit your fundraising needs.

As the experience organizer, you may want to start your fundraiser on a future date instead of the day you get everything set up within the MemberHub system. Why would you want to do that? There are a few reasons!

1. You may be having a fundraising event and wish to kick everything off closer to the time of your event.
2. You may be having back-to-back fundraisers and wish to launch your next experience only after your current experience has ended.
3. You are so excited about running your fundraiser online that you end up getting it all set up weeks before it’s supposed to happen (no procrastinators in this house!)

If you choose not to delay your experience after setting it up, it will launch immediately, and you can begin raising money for your cause right away. But, if you’d like to start your experience later, we’ve made it simple to begin on the date that works best for you.

How to enter the start date of your experience

Choosing the experience start date begins during set up within the ‘Basics’ step:

1. Click on Experiences in the left menu.
2. If you have chosen a list view, click on the title of your experience. If you have selected a grid view, click on the experience image.
3. Click Edit Experience*.
4. Click Basics in the timeline at the top and scroll down to this box

After you click ‘Publish,’ a pop-up with start date information selected will appear. In the pop-up is information on how to change what you have previously set, such as:

How to change the start date

If you’ve published your experience with a future start date and would like to change the start date, it’s super easy to do! All you need to do is:

1. Go to Experiences on the left menu.
2. If you have chosen a list view, hover your mouse over the experience title and click the three-dot menu on the right. If you have selected a grid view, click on the three-dot menu under the experience image.
3. Click Edit Start Date to set a new date.
4. Click Save to apply the changes.

What if I want to change my start date after the experience is live?

f you publish your experience and decide that you want to start it later, contact our customer success team so they can freeze your fundraiser. Freezing an experience ensures no further transactions will occur. When you want to resume the fundraiser, contact us again, and we can unfreeze it.

Need more help?

We’re here for you! Our team is available via email at support.memberhub.com during regular business hours.